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How to perform keyword research Ever wondered where to start with getting selling on Google?  A good place is to identify if your target market searches for you online.  The only way to do that is to find keywords that they might use,...

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5 Common Online Marketing Mistakes to Avoid

Posted by clairejarrett | Posted in Social Media | Posted on 02-08-2011

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Online marketing is increasingly big business, especially with so many companies now competing for a share of an ever-more-crowded market. This means that it’s crucial you take the time to ensure your online marketing is completed to as high a standard as possible. To help get you on the right track, read on for five common online marketing mistakes you really must avoid.

Neglecting Websites and other Media
One big error is to set up a website and then ignore it or forget about it. The very best websites are dynamic; updated regularly and always full of fresh, relevant content. It’s important to do this for several reasons: one is that search engines like sites that have recent content; another is that web users like this, too. A website that’s glaringly out of date will put people off rather quickly.

Similarly, if you make use of other media such as social networking, it’s important that you keep on top of it and engage with your social media friends on a regular basis. It’s essentially an extension of traditional networking, so give it the attention it deserves.

Forgetting about the Competition
Another common online marketing mistake is to forget about the competition. Lack of research into relevant markets is one reason so many firms fail to have the impact they were hoping for online: make sure you know who you’re up against so you can find better ways of carving out your own, individual niche. You can also find inspiration from your competitors – if they’ve done something well, you could tailor it to your own online marketing and benefit as a result.

Not Proofreading Content before Publishing
One of the most common online marketing mistakes (actually, one of the most common marketing mistakes overall) is failing to proofread content before it’s published. From advertising banners with only a few words to an online magnum opus, you need to make sure that everything has been spell-checked, grammar-checked and generally been given a thorough going-over. Good quality content is useful for your SEO and it also helps to inspire confidence in the people who read what you write.

Forgetting the ‘Call to Action’
Some businesses spend ages on their marketing campaigns. They spend time on their SEO, they do their research, they write fantastic copy… but then they forget the call to action. It’s really important to get your message out there, but there also needs to be some sort of follow-up. If you’re promoting a service through blog posts, for instance, what do you want people to do? Most likely, you want them to click a link so they can find out more and (hopefully) make a purchase. Don’t forget that all important links so people know what to do next.

Not having a Clear Strategy
Finally, many companies fail to define a clear online marketing strategy. It’s amazing how much success you can achieve from even the smallest of marketing budgets, but without a plan, it’ll be hard to get anywhere. Think about it like you would any other aspect of your business: first define your aims, and then take the appropriate steps to achieve them.

We all make mistakes somewhere down the line – hopefully you’ll avoid these five now you’ve read this!

What mistakes have you made and learned from in online marketing?

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The Top 10 Common Mistakes with AdWords Campaigns

Posted by clairejarrett | Posted in Adwords, troubleshooting | Posted on 22-03-2010

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When training others in the art of setting up their AdWords campaigns, I have noticed that many will have made identical mistakes.  How many of these errors can be found in YOUR Google AdWords campaigns?

1.    Using just one advert to match to lots of unrelated keywords
Here’s an example advert that is suffering from this mistake:

Virtual Office
temporary staffing, virtual office
registered office, mail forwarding
www.freelanceofficestaff.co.uk

In this example, the advertiser is attempting to use one advert to advertise many of their products and services (temporary staffing, virtual offices, registered offices and mail forwarding).  To overcome this mistake, set up multiple ad groups, one for each product or service.  Here is a correct advert:

Temporary Staffing
Need Temporary Staff Quickly?
Call Today For A Fast Response!
www.FreelanceOfficeStaff.co.uk

2.    Sending people to the homepage of the website
A common mistake is to send all visitors direct to the homepage of your website.  You have just a few seconds to get and keep someone’s attention on the web!  Don’t risk them leaving immediately as they cannot find what they are looking for – send them directly to the page about that particular product or service.

In some cases, this may mean adding in new landing pages for each service, rather than having one page about all your products and services together.

3.    Incorrect capitalisation
Capitalise the first letter of each word in your advert (see the example in point 4 below) – this works by making your advert stand out more and increases the likelihood it will get clicked. In turn this will bring your costs down as it affects a vital factor called Quality Score.

4.    Using your company name as the heading for the adverts
This mistake is often replicated by many web marketing agencies as well as individual advertisers.  Here’s an example:

Bristol Party Hire
Bouncy Castles in Bristol
Great Prices From £45
www.BristolPartyHire.co.uk

Your advert is NOT about you – it’s about closely matching what the potential visitor is searching for.  So don’t be vain!

The advert heading should match the keywords the visitor has used as closely as possible e.g.

Bristol Bouncy Castles
Bouncy Castles in Bristol
Great Prices From £45
www.BristolPartyHire.co.uk

5.    Not tracking your results
Make sure you track the results from your AdWords campaigns so you can test which keywords work best to generate leads or sales.  You can do this by using Google’s conversion tracking (which can be found in the Opportunities tab).  Conversions are exceedingly simple to set up.  So set up conversion tracking today!

6.    Leaving the content network on
The content network is a large number of unrelated websites, all running advertising on their website.  Visitors to their websites have the opportunity to click on your ad, costing you money.  Turn the content network off to avoid these unnecessary clicks.

I am NOT saying the content network is always bad – in fact I have clients who make a lot of sales via the content network.  However it needs very careful monitoring!

7.    Leaving ads running 24 hours per day
For many products and services, it makes sense to only run adverts at certain times of day.  For example, Business to Business advertisers will benefit from running adverts only during work hours, and pause the adverts outside of these hours as well as weekends.

8.    Not using negative keywords
Negative keywords will prevent irrelevant searches.  For example, you will probably want to cut out people that are seeking “free” things.  So ideally build a large negative keyword list to save yourself money.

9.    Failing to use broad, phrase and exact match keywords
These are the three different keyword types which all need to be included in your ad groups to cut down on costs.  So make sure you include them all. On some occasions, you may wish to add in only exact match keywords to prevent Google matching you against obscure queries.  More on these match types another time!

10.    Underutilising the display URL
The display URL can be manipulated to increase Click Through Rate.  For example if advertising bouncy castles – instead of www.bristolpartyhire.co.uk use www.BristolPartyHire.co.uk/BouncyCastles.  Another example is with a subdomain such as AdWordsTrainer.ClaireJarrett.com

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