Does Local Search Matter?
Posted by clairejarrett | Posted in Adwords, seo, Targeting | Posted on 05-08-2011
Tags: facebook, foursquare, local, ppc, search, seo
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Recently, you may have heard people talking more and more about local search. For the uninitiated, local search refers to things such as SEO or PPC adverts tailored to a local audience or posibly making use of features such as Foursquare or Facebook ‘check in’ to promote local businesses. It is something that is fast gaining prominence, but is it actually worth it?
The short answer is yes, it can potentially help your business. The somewhat longer answer is as follows…
One of the main ways local search can benefit businesses is through search engine advertisements. For instance, imagine that a web user is searching for coffee shops in Manchester. They type their search into Google or another popular search engine and wait for their results. Wouldn’t it be great if it was your business advert that popped up? Of course, you would need to own a coffee shop in Manchester for this example to work, but it can be applied to all sorts of businesses in locations across the world.
It also helps you to tailor your pay-per-click campaigns more efficiently: after all, if you save your settings so that your advert only shows when someone types in ‘coffee shops in Manchester’ or a related phrase, you are more likely to get relevant clicks as a result – and the web user will benefit because they will get more exact search results. This is particularly useful for small businesses that are located in a specific geographical area and only have a limited amount to spend on online advertising; it means that, when done properly, local search can help them to maximise their useful returns and, with a bit of luck, turn that into business as a result.
Another way that local search can help businesses is through social media. As mentioned above, Facebook has a feature that allows users to ‘check in’ at local businesses. When they check in, it then shows up as a message in their news feed so that all their friends can see it. This can act as good advertising for businesses.
There is another potential benefit here, too: some businesses have started to offer special deals or discounts for those people that ‘check in’ to their location on social media. For instance, to use the above example, the coffee shop in Manchester could offer anyone who ‘checks in’ to the shop on Facebook a 10% discount on their next purchase, or even something free such as a free biscuit with a cup of coffee.
This helps not only to create brand awareness among a wider audience but it also helps to build customer loyalty: if customers feel as though they are getting something in return for helping promote your local business, they are much more likely to use your services again. Plus, offering a discount could persuade them to make a purchase where they might otherwise not have bothered, so you could even be generating new business for yourself (a 25% discount for first-time customers could be an option here).
Overall, then, local search does matter. It’s unlikely to ever replace other forms of marketing and you should never neglect other marketing, such as through blogs, websites and wider campaigns, but it can be very useful and bring good results, so it is definitely something worth considering.
Need some help with your local search marketing? Get in touch!








