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How to perform keyword research Ever wondered where to start with getting selling on Google?  A good place is to identify if your target market searches for you online.  The only way to do that is to find keywords that they might use,...

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Where can I find invoices in AdWords?

Posted by clairejarrett | Posted in Adwords, Questions | Posted on 14-09-2011

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I’m often asked how to find invoices in AdWords.  The good news is there are printable invoices, you just need to be able to access them.

In order to do this log into AdWords and click onto the green tab marked Billing and then click Billing Summary.

Scroll down until you find the right month.  Note you can ONLY print out an invoice for the current month when it ends.  Now click the Invoice button:

Image of how to download your invoice in AdWords

The invoice will now turn into a printable screen – simply go to File – Print.

To access previous months, change the date selector and then click Go.

Changing the date of your invoice

You should now be able to see the month you have selected – again simply click the Invoice link and you will be able to print out your invoice.

Questions?  Do ask them here!

 

Top Tips For Improving Existing Adwords Accounts

Posted by danielblinman | Posted in Adwords | Posted on 10-08-2011

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Once you have created and setup the many necessary ad groups that make up your adwords account, you may be tempted to think you are now finished- you couldn’t be more wrong! Adwords accounts take consistent optimising and improvements in order to maximise the return on investment that you will receive.

The amount of work that your adwords account will require differs based on a number of things. Clearly, the larger the account, the more work that will be required to constantly update and ensure your ad groups are not being matched against irrelevant keywords, and that the account is converting effectively. Another way to judge the amount of work that your adwords account will require is to look at the number of broad and modified broad keywords in your ad groups. If you have a high number of broad keywords in your account, then those keywords are highly likely to be matched against many things that are irrelevant to what you are offering. This will mean you will need to constantly check to see what your ad groups are being matched against. If you discover a keyword that is not appropriate to what you are offering, then you will need to add it in as a negative to your adwords account.

In order to check all of the keywords that your adwords account is being matched against, you will need to examine your search query reports regularly and ideally schedule them to arrive weekly via email.  This will allow you to  find new ad groups or keywords to use in your adwords account.

For example, you are a company that sells large quantities of office equipment. The broad keyword: “printing paper” is matched against “wholesale printing paper”. You may wish to then create a separate ad group containing the exact and phrase match keywords of “wholesale printing paper”. This will then mean you can write a more relevant ad for this ad group, containing the exact words within the ad. A more relevant ad means a higher chance of it being clicked, which means a higher quality score resulting in lower costs for that keyword. Furthermore, using the search term report to find additional ad groups like this will allow you to discover different thought processes of your potential customers. This will allow your adwords account to reach a larger number of people and increase your return on investment.

To conclude, updating your adwords account using the search term report is highly important. If you do not have enough time to do this on a regular basis, then you are better off using fewer broad keywords when you first set up your adwords campaign. The reason for this is that broad keywords are going to result in more impressions, which means you have a higher chance of being matched against irrelevant search terms.   Of course, if you don’t have time to manage your AdWords account on a continual basis, you’d be better of using a PPC Management company such as ourselves J

Does Local Search Matter?

Posted by clairejarrett | Posted in Adwords, seo, Targeting | Posted on 05-08-2011

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Recently, you may have heard people talking more and more about local search. For the uninitiated, local search refers to things such as SEO or PPC adverts tailored to a local audience or posibly making use of features such as Foursquare or Facebook ‘check in’ to promote local businesses. It is something that is fast gaining prominence, but is it actually worth it?

The short answer is yes, it can potentially help your business. The somewhat longer answer is as follows…

One of the main ways local search can benefit businesses is through search engine advertisements. For instance, imagine that a web user is searching for coffee shops in Manchester. They type their search into Google or another popular search engine and wait for their results. Wouldn’t it be great if it was your business advert that popped up? Of course, you would need to own a coffee shop in Manchester for this example to work, but it can be applied to all sorts of businesses in locations across the world.

It also helps you to tailor your pay-per-click campaigns more efficiently: after all, if you save your settings so that your advert only shows when someone types in ‘coffee shops in Manchester’ or a related phrase, you are more likely to get relevant clicks as a result – and the web user will benefit because they will get more exact search results. This is particularly useful for small businesses that are located in a specific geographical area and only have a limited amount to spend on online advertising; it means that, when done properly, local search can help them to maximise their useful returns and, with a bit of luck, turn that into business as a result.

Another way that local search can help businesses is through social media. As mentioned above, Facebook has a feature that allows users to ‘check in’ at local businesses. When they check in, it then shows up as a message in their news feed so that all their friends can see it. This can act as good advertising for businesses.

There is another potential benefit here, too: some businesses have started to offer special deals or discounts for those people that ‘check in’ to their location on social media. For instance, to use the above example, the coffee shop in Manchester could offer anyone who ‘checks in’ to the shop on Facebook a 10% discount on their next purchase, or even something free such as a free biscuit with a cup of coffee.

This helps not only to create brand awareness among a wider audience but it also helps to build customer loyalty: if customers feel as though they are getting something in return for helping promote your local business, they are much more likely to use your services again. Plus, offering a discount could persuade them to make a purchase where they might otherwise not have bothered, so you could even be generating new business for yourself (a 25% discount for first-time customers could be an option here).

Overall, then, local search does matter. It’s unlikely to ever replace other forms of marketing and you should never neglect other marketing, such as through blogs, websites and wider campaigns, but it can be very useful and bring good results, so it is definitely something worth considering.

Need some help with your local search marketing? Get in touch!

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Where does Google make the most money from Adwords?

Posted by clairejarrett | Posted in Adwords, Keywords | Posted on 02-08-2011

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A great infographic showing the areas in which Google makes the most money. Not surprising to see insurance related keyphrases as the biggest revenue generator!

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Looking for a customer support telephone number for Google Adwords?

Posted by clairejarrett | Posted in Adwords | Posted on 20-07-2011

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Telephone

Image by plenty.r. via Flickr

Until recently you could have been forgiven for thinking that Google was not the most social of animals. But the recent launch of Google+ may have made them have a bit of a rethink.

One of the questions we used to get asked a lot was ‘Where can I find a customer support number for Google Adwords?’, and to be honest, it was difficult to answer. Unless you were spending a fair amount, you didn’t get an account manager, and most queries were expected to be dealt with by email and support tickets.

However, their foray into the world of Social Media Marketing must have given them a great idea, because they’ve now opened up telephone support for Adwords customers in Europe.

Yes, you can now get hold of a real live person to help with your Adwords queries and problems!

Not only that, the lines are available in quite a few languages, which we think is great!

They do stress that these lines are only for current customers, so you’ll need to have your Google Adwords customer ID ready when you call.

Telephone numbers for Google Adwords Customer Support:

  • UK – 0845 600 0278
  • Ireland – 1890 907 106
  • Austria – 0810 1025 1509
  • Poland – (00)8004411830 (toll free)
  • Germany – 0180 111 1134
  • Spain – 901 010 016
  • Italy – 840 320 106
  • France – 0811 650 221
  • Switzerland – 0848 560 155
  • Netherlands – 0900 0400 898
  • Belgium – 0703 59 959

It’s nice to see an online company offering telephone support at last!

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The #30DayAdwords Challenge is coming soon!

Posted by clairejarrett | Posted in Adwords, Company News, courses | Posted on 06-07-2011

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Hi all, Nikki here, and I’m delighted to be able to announce that Claire and I will shortly be launching the 30 Day Adwords Challenge!

When I decided to produce a series of 30 Day Challenges, I knew that there were some I could write myself, but others would need expert help, and when it came to the Adwords one, Claire was the first name that sprang to mind.

Within minutes she’d said yes, and I’ve seen the draft outline of the course and have to tell you it’s going to be a corker!

You’re going to learn about:

  • Keyword research
  • Setting up ads
  • Ad groups
  • Campaigns
  • Quality score
  • Tracking
  • Budgeting
  • and more!

Even I’m excited about this one, and looking to learn from it!

If you want to be among the first to know when this challenge launches (and like other challenges, it will be free to a certain amount of places, with an ebook available too) then use the form below to register your interest!

 Subscribe to hear first!

5 Top Tips For Adwords Accounts

Posted by danielblinman | Posted in Adwords | Posted on 21-06-2011

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Adwords is being used by many companies and individuals looking to boost sales and drive traffic to a website. These tips should help you start making money through Google adwords.

1.      Not Enough Ad Groups- Many inexperienced adwords managers make the mistake of not creating enough ad groups. Having many ad groups allows you to write ads more appropriate to every search term that people may search for. If you have only one ad group, with many keywords and one ad, you will have a very low click through rate.  This will result in a low quality score, meaning your ads will be more expensive to show.

2.      Use Negative Keywords- Negative keywords are extremely undervalued by the majority of newcomers to adwords. Having a big list of negative keywords- (phrases you don’t want your ads showing for) will cause your click through rate to rise. This will save you money and ensure you are advertising to targeted people- people more likely to convert.

3.      Make use of the search term report- Within adwords, open the relevant campaign and go to the keywords tab. Now click on “See search terms…” which should be directly under the keywords tab. Click on “all” and then “download” and finally “create”- make sure the format is excel. This will create an excel spreadsheet giving you detailed information about the keywords your ads have been matched against over a period of time. (You can change this period of time in the top right hand corner of the adwords keywords tab) You can use this information to create new ad groups and add new negative keywords.

4.      Use small numbers of keywords in each ad group- Some people make the mistake of cramming loads of keywords into an ad group. This will make your campaign unorganised, and cause you to have low click through rate. Ideally, you should have 3 keywords per ad group; in three forms. Best practice is to use modified broad, phrase and exact in each ad group.

5.      Update your adwords campaign on a regular basis- Ideally, you should be updating your adwords campaign at least once a week. This means looking at the search term report and applying all of the above tips to your campaign. Eventually you will build a campaign that has a high click through rate, and is constantly streaming potential customers to your website on a regular basis.

Seven ways to increase traffic to your site right now!

Posted by clairejarrett | Posted in Adwords, Keywords, seo | Posted on 02-06-2011

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view of a typical microsimulation 2D animation...

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“Getting targeted visitors is difficult”

“I don’t have time to increase traffic to my website”

“No-one is interested in my site – what can I do?”

Just 3 of the comments we’ve heard from potential clients recently, and of course we were quick to contradict the first 2 and answer the third – so here are our top seven ways you can increase traffic to your site TODAY:

  1. Write a blog post

    Far too much time is spent worrying about what to write, and not enough time writing! A blog post should take no more than ten minutes of your time once you’ve thought of a subject. Don’t know what to write about? Think about the last 3 things clients or potential clients asked, and write a blog post that answers those questions. That’s what we’ve done here!

  2. Post on your Facebook wall

    Whether it’s on your personal profile or your Business page, post a link to your site. In the comment below the link, make it clear what your site offers, and invite your fans / likers / contacts to pass the link on to anyone they think may be interested.

  3. Send  a link out to Twitter

    As long as you’re sharing other information and having conversations, your Twitter followers won’t mind the odd link to your site. Make sure your Tweet has your main keyphrases in it so that it comes up in the search facility too! (And, if you feel comfortable, ask people to retweet your link).

  4. Comment on someone else’s blog post (maybe even this one?)

    Find blogs in your industry or niche, and make a point of commenting on them – every comment gives you the opportunity to link to your own website or blog. Make sure your comments add to the discussion though, don’t just post “Great post!” or “I agree!”

  5. Set up a Google Adwords campaign

    Simple to set up, and your ads could be live within minutes. Setting up a test campaign in Google allows you to try out keyphrases to see if they work, which you can then transfer into your SEO campaign. Keep an eye on your budget and tweak accordingly!
  6. Buy some Facebook ads

    Again, up and running in minutes, and you can target to the demographic of your choice. You can control your budget and choose whether to promote your website or your Facebook page – in our opinion it’s worth testing a mixture of the two to see which provides the best results.

  7. Post in a business forum

    People ask all sorts of questions on business forums, and the chance is that you can answer some of them! Help others out, post your own questions, join in the discussion – every post usually contains your link in the signature, and is a great way to get traffic to your site. Don’t abuse it though, by linking excessively – the signature link should be enough.

There are many other ways to generate targeted traffic to your website – but these 7 should give you a head start. How many will you do today?

 

 

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Why you could need SEO AND Adwords to help promote your website

Posted by clairejarrett | Posted in Adwords, seo | Posted on 23-05-2011

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Google Chrome

Image by thms.nl via Flickr

Here at Marketing By Web we’re often asked: “Which is better? SEO or Google Adwords?” and the truthful answer is that it depends on your website.
But that’s a whole other blog post :)

For the majority of websites, SEO and Adwords working in tandem is a great strategy.

Why?

Well, let’s look at the pros and cons of SEO and Adwords separately first.

SEO (search engine optimisation)

Pros:

  • can be low cost, whether you DIY or employ an SEO consultant
  • some people use organic listings more than they click on Adwords
  • most sites can be optimised with a little work
  • once listings are achieved, a little work every month can keep those listings

Cons:

  • it takes time to see your listings rise, especially if you’re in a competitive industry
  • short tail keyphrases are usually very competitive
  • there’s no real way to know if you’ve chosen the correct keyphrases until you get the listings you want

Adwords

Pros:

  • listings are alive almost immediately
  • you can use Adwords to test the efficacy of keywords before embarking on SEO
  • you can control your budget
  • Google will give you advice on landing pages
  • you only pay for each visitor you get

Cons:

  • for very competitive keyphrases it can be expensive
  • if your ads aren’t written properly then your ‘quality’ score could be low
  • if your site isn’t well designed, your ads may not show often

So, by combining SEO and Adwords, you can get the pros of each (quick listings, testing, organic listings, good results), and use each of them to negate the pros. Let’s see some examples:

  • SEO takes time, but Adwords are almost instant – so you can use Adwords to get quick wins, and use SEO for the longer term
  • With SEO you may not know if you’re choosing the correct phrases – Adwords helps you to refine this
  • If you have a low quality score in Adwords, and you ads don’t show oftem the work you do on your site will benefit your SEO

We understand that in some cases it’s an either/or situation, but in our opinion, SEO and Adwords work hand in hand to provide all round search engine promotion for your site.

Are you using both SEO AND Adwords to promote your website?

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Why should my Adwords Manager be Google Certified / Accredited?

Posted by clairejarrett | Posted in Adwords | Posted on 06-05-2011

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licence google adwords

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You may or may not know that Google offers a certification program for people looking to manage Adwords accounts. Because, while it is true that anyone can learn to manage an Adwords account, Google wants its users to know that the people Google themselves recommend (such as us!) have gone through some sort of vetting process and met the Google Grade.

If you’re managing your own account, then it’s worth going through the accreditation anyway, as you’ll pick up some useful hints and tips form the training, but it’s not absolutely necessary of course.

However, we believe that if you’re going to pay someone else to manage your account, then you deserve the peace of mind that comes from knowing they’ve passed the tests that Google sets and earned their stripes.

There are two qualifications to look for:

  • Individual qualification – this is for individuals who have studied and passed a basic exam and one advanced exam. If you’re a marketing manager, or a small business owner, and want to manage one or two accounts, this could be perfect for you.
  • Company qualification – by attaining this status, you will not only be eligible to be featured in the Google Partner Search, but you will also be able to offer money off coupons, get extra marketing support and help from Google and gain extra training. Thisis perfect if you run an agency or manage multiple accounts.

So what does it entail?

Your Google Certified Adwords Manager will have undergone extensive training from Google in account setup and management, verifying click fraud, designing and optimising landing pages, writing and constructing ads to get the best results, and more. They’ll know how to get the best quality score, how to minimise useless clicks, how to ensure you don’t go over your budget yet still remain advertising, among other things.

He or she will be able to run your account like a well oiled machine from the get go, without the learning curve anyone new will have to endure.

But above all not only has he or she undertaken this training, they’ve passed Google set exams to PROVE that they know what they’re doing. And to keep the knowledge up to date, the advanced exams have to be redone yearly – so you’re safe in the knowledge that your Adwords Manager isn’t lagging behind in knowledge.

We’re great believers in allowing people to go their own way, and our blog gives lots of help on this, but if you do decide to go down the Adwords Manager route, then we’d highly advise looking for this badge on the site of the person or agency you choose.

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